Cookies Policy

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support a more consistent experience during a visit or on a later visit. Similar technologies may include pixels, tags, software development kits, local storage and other tools that collect or store information about how a website is used.

Wild Card City Casino may use cookies and similar technologies for ordinary website functions, security, performance, analytics, preferences and marketing activities. Some technologies may be set by us, while others may be provided by third parties that assist with website operation, measurement or advertising. The technologies used may vary depending on the website features available, your device, your location and the preferences you select.

Cookies generally do not contain information that directly identifies you by name. However, information collected through cookies may be linked with other information, such as device information, account information or usage data. Where this happens, the information may be treated as personal information under applicable privacy laws and handled in accordance with our Privacy Policy.

How cookie lifetimes work

A session cookie is normally removed when you close your browser. A persistent cookie remains on your device for a period of time or until it is removed by you or the relevant service. The length of time a cookie remains available depends on its purpose and the settings applied to it. We may review, replace or remove cookies as our website, services and legal requirements change.

Types of cookies we may use

The cookies and similar technologies used on a website can serve different purposes. Some are essential for the site to work, while others help us understand how visitors use the site or provide more relevant content. The categories below describe the main types that may be used.

Strictly necessary cookies

These cookies support core website functions and may be required for you to move between pages, access secure areas, maintain a session, remember security settings or submit forms. They can also help identify unusual activity and protect the website, users and accounts. Because these cookies are important for basic operation and security, they may remain active even when optional cookies are declined.

Preference and functionality cookies

These cookies help remember choices you make, such as language, display preferences, region or other settings. They may make the website easier to use by reducing the need to repeat the same choices during future visits. If you disable these cookies, some preferences may not be saved and certain features may work less conveniently.

Analytics and performance cookies

These cookies help us understand how visitors interact with the website. They may collect information such as the pages visited, the links selected, the time spent on a page, general device details and whether an error occurred. The information is generally used in an aggregated or de-identified form to monitor performance, identify problems, improve navigation and develop a better user experience.

Advertising and marketing cookies

Where applicable, these technologies may help measure the effectiveness of campaigns, limit repeated advertising, understand the content or services that may be relevant to visitors and track interactions with promotional material. Marketing technologies may be operated by third parties. You may be able to refuse these technologies through the cookie preference tool, your browser settings or other controls provided by the relevant third party.

Security and fraud-prevention technologies

Some cookies and similar tools may be used to help protect the website and services from automated activity, abuse, account compromise and other security risks. These technologies can assist with verifying that activity is genuine, supporting account protection and investigating suspected misuse. Refusing or deleting some security technologies may affect access to certain website functions.

Your cookie choices

When available, our cookie banner or preference centre allows you to accept optional cookies, reject optional cookies or choose settings by category. Your choices may be stored in a preference cookie so that the website can remember them. If you clear your browser data, use a different browser or access the website from another device, you may need to set your preferences again.

Browser controls

Most browsers allow you to view, block, delete or restrict cookies through their settings. You can usually find these options in a privacy, security or preferences menu. Your browser may also allow you to receive a warning before a cookie is stored. Instructions vary between browsers and devices, so you should refer to the support information provided by the browser or device manufacturer.

Blocking all cookies may affect how the website operates. You may be unable to sign in, maintain a secure session, submit information, remember preferences or use other features that depend on cookies. For this reason, you may prefer to block optional cookies while allowing strictly necessary cookies to remain active.

Mobile and device settings

Mobile operating systems and applications may provide additional controls for advertising identifiers, tracking permissions and similar technologies. These controls are separate from browser cookie settings. If you use more than one device or browser, settings applied in one place may not apply everywhere.

Do Not Track signals

Some browsers offer a Do Not Track setting. Because there is no single industry-wide approach to interpreting this signal, the website may not respond to it in the same way in every situation. Where a cookie preference tool or other control is available, that tool is generally the clearest way to record your choices.

You can change your preferences at any time using the available cookie controls or by adjusting your browser and device settings. Changing your settings does not necessarily delete information that was collected before the change. You may need to remove existing cookies separately if you want them deleted from your device.

Third parties, privacy and policy updates

Some website functions may rely on services provided by third parties. These providers may place or access their own cookies and similar technologies to deliver security, hosting, analytics, customer support, performance monitoring or marketing services. Third-party technologies are controlled by the relevant provider and may be subject to that provider's own privacy or cookie policy. We encourage you to review those policies where appropriate.

Information collected through cookies may include an IP address, browser type, operating system, device identifiers, approximate location, referring page, pages viewed, actions taken, date and time of access and information about how you interact with the website. We use and handle this information for legitimate website and business purposes, subject to applicable laws and our Privacy Policy.

We do not intend for cookies to replace responsible account, privacy or security practices. You should keep your browser, device and security software up to date, avoid sharing account credentials and sign out of secure areas when using a shared device. If you believe that your account or personal information has been used improperly, use the support or contact options made available through the website.

Your privacy rights

Depending on your circumstances and applicable Australian privacy law, you may have rights relating to personal information, including rights to request access to or correction of information. You may also be able to raise a question or concern about how information is handled. Requests and enquiries can be made through the contact or support channels published on the Wild Card City Casino website. We may need to verify your identity and may apply lawful exceptions or limitations when responding.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our business processes or applicable legal requirements. When changes are made, the updated version will be published on this page with a revised date where appropriate. Your continued use of the website after an update may be subject to the updated policy, but any consent required for optional cookies will continue to be managed through the available preference controls.

If you have a question about this Cookies Policy, how cookies operate on the website or the choices available to you, please use the contact or support options provided on the website. This policy should be read together with the Wild Card City Casino Privacy Policy and any other terms that apply to your use of the website and services.